FinWise Legal & Help Center
Support & Help Center
Last updated: November 13, 2026
Welcome to the FinWise Help Desk: We are committed to providing prompt, transparent support for all your personal finance tracking questions, technical issues, and privacy inquiries.
Quick Support Actions
Select an option below for immediate assistance:
Email Support Desk
Directly contact our engineering and support specialists for technical inquiries or account issues.
In-App & Web Feedback
Send a question, bug report, or feature suggestion directly through our interactive contact form.
Data & Account Deletion
Use the authenticated in-app deletion path or request verified account and associated-data deletion from the web.
How FinWise Works
Discover voice capture, receipt scanning, transaction drafting, and budgeting features.
Frequently Asked Questions
How do I sign in and keep my account synced?
Sign in with your Google Account or registered email in the FinWise mobile app. FinWise is an online app, so an internet connection is required to use it and to keep your account data synced.
Why does FinWise need an internet connection?
FinWise keeps your account data synced online and uses online services for supported receipt processing. It is designed as an online app.
Does FinWise access my bank passwords or UPI PINs?
Never. FinWise is an expense tracking ledger. We never request, collect, or store your banking passwords, payment credentials, or payment execution permissions. You can track expenses without linking a bank.
How do I export my transaction history?
Open the FinWise app, navigate to Settings > Export Transactions, then choose a PDF report or CSV file to share from your device.
Contact
FinWise is published by Delo Labs. For app help, account questions, or security disclosures, reach our support team at:
📧 support@finwise.delolabs.app
For Delo Labs publisher and partnership enquiries: contact@delolabs.app.
Please do not submit confidential financial credentials, payment PINs, passwords, OTPs, or bank passwords in support communications.